SHIPPING POLICY – klx.hausyind.com

Effective Date: 2026

At JewelryZ, we are committed to providing reliable and affordable worldwide shipping services for all fashion jewelry orders. This Shipping Policy outlines our processing time, shipping methods, delivery terms, and related regulations for every purchase made on our official website.

1. Order Processing Time

All orders will be processed, inspected, and packaged within 1–3 business days after successful payment. We do not process orders on weekends or official holidays. Orders placed during holidays or peak sales seasons will be shipped out in sequential order after the holiday ends.

2. Shipping Methods & Delivery Time

We provide secure worldwide shipping services to most countries and regions globally:

Fast Shipping: 7–8 business days | Flat rate: $29
Standard Shipping: Up to 21 business days | Flat rate: $19

All delivery times are estimated. Actual delivery speed may vary due to customs clearance, local logistics efficiency, weather conditions, and peak shipping seasons.

3. Order Tracking

Once your order is dispatched, we will send a confirmation email with yourtracking number and tracking link. You can check your real-time shipping status online anytime. Please allow 24–48 hours for the tracking information to update after shipment.

4. International Customs & Taxes

All international orders may be subject to import duties, taxes, or customs clearance fees imposed by the destination country. These additional fees are the buyer’s responsibility. JewelryZ is not responsible for customs charges, tax fees, or order delays caused by local customs policies.

5. Shipping Restrictions & Delays

We are unable to guarantee fixed delivery times during peak seasons, global logistics adjustments, or special public events. Minor shipping delays do not qualify for refunds or compensation. If your order is significantly overdue, please contact our customer support for assistance.

6. Lost or Damaged Packages

Lost package: If your package is confirmed lost by the logistics company, we will provide a full refund or free reshipment.
Damaged items: Please contact us within 48 hours after delivery with photos or videos of damaged goods. We will solve the issue with replacement or refund support.

7. Incorrect Shipping Address

Customers are responsible for entering accurate and complete shipping information. We will not be liable for lost or returned packages caused by incorrect addresses, missing phone numbers, or invalid recipient information provided by customers.

8. Policy Updates

JewelryZ reserves the right to update or modify this Shipping Policy at any time without prior notice. The latest version will be posted on this page and take effect immediately.